Older people needing extra help to live at home, whether that’s help with bathing, gardening, transport or physiotherapy, now have greater choice when it comes to the types of subsidised government care they receive.

From today they can change the service provider that provides their home care package, meaning they can choose a provider that better suits their needs, has better customer service, or is better value.

While added choice puts people (and their families) in a stronger position to negotiate with the current provider, not everyone can easily exercise this choice.

Kate Swaffer explains what people with dementia want from residential care, based on her own experience living with younger onset dementia, as a past care partner advocating for and supporting three people with dementia in residential care, and from feedback she’s gathered during focus groups and interviews with people with dementia around Australia

Getting the community's views and how to use them

Please note: This is a resource web page from another website in development and not intended to stand alone.  The new website will provide an in depth analysis of the aged care system and shows how the proposed Community Aged Care Hub of this site would work and resolve the many problems revealed by an analysis of the system. You will need to be familiar with the suggestion for a Community Aged Care Hub.

The section that functions as an Executive Summary and which would be adequate for many readers, is Soliciting Feedback (in Part 4).  It would be beneficial for most readers to learn about the proposed hub and then read Soliciting Feedback.  Those still interested who may want to explore a particular provider of consumer services or a particular issue, can link back to this web page.

Why is public participation important? Governments are responsible for decisions that have both intended and often unforeseen impacts on the community. Transparent and well-managed public participation is essential to fully inform government policies and their translation into effective strategies, programs and projects (1)So why is it so elusive?

AS CPSA said at the time the aged care reforms were announced, they will lead to a financial bonanza for aged care providers and a two-class nursing home system. That two-class system and bonanza are now taking shape.

More than half (52%) of aged care residents have symptoms of depression, compared with 10-15% of older people living in the community. As well as feelings of sadness and low mood, aged care residents with depression feel uninterested in activities, hopeless about the future, guilty about the past and may desire death.