Although significant resources are devoted to dealing with complaints by residents and their families and representatives under the aged care system in Australia, it is undeniable that very many of those complaints, even though a minority, are unable to be…
People are usually stunned to learn that there are no set staff/resident ratios in aged-care homes. They simply assume that frail older people in care will be treated like other vulnerable individuals – for example like those in hospital or very young…
Imagine waking from deep sleep to see a stranger’s face staring right down at you. Then imagine that someone enters your private space many times a week and that you are 96 years…
Last week the federal government finally got around to announcing its long-promised, aged-care reform agenda. Yet the stunning thing about the announcement was not the package…
Imagine Alice - single woman, no children, getting older, some health issues. Alice decides to take steps to provide for her own care. She has been an independently-minded person…
Aged Care Crisis
for consumers, by consumers
Opinion
Articles
Seven steps to help you choose the right home care provider
What people with dementia want from residential care homes 2
Aged care consumer reviews
The art of independent consultation
Articles: view all
Your Say
I'm sorry 'Mary' I could not help you
Aged care - the sales pitch
The Village. (Don't mess with old people)
Dear Santa 2
The Oleander Project 3
A fly on the wall ... in hell 1
Your Say: view all
Legal Issues Column
An alternative to the resolution of aged care disputes 2
Why don't we just live in your house, son?
Can I please see Mum's file and records? 1
Residential care agreements: tips and tricks 1
Legal Issues Column: view all
The Column
No mandated staff/resident ratios, no transparency, no research
All residents of aged-care homes need protection
Dreading aged care
Ageing in place or rorting the system?
The Column: view all