Your Say

2012: How does Australia stack up?

The government appear to be far more concerned in placing aged care provider's commercial interests ahead of the interests of residents, or family members wanting to make informed decisions when searching for suitable accommodation for their loved ones.

This email was sent by a family member who wishes to remain anonymous. It needs no further introduction.

A while back, staff were called into a meeting, where staff were told that invalid/high care patients are to only have a maximum of 3 incontinence pad changes in a 24 hour period.

Aged Care Crisis spoke around their concerns regarding the protections around vulnerable residents in care at the Community Affairs References Committee - Care and management of younger and older Australians living with dementia and behavioural and psychiatric symptoms of dementia earlier this year.

They highlighted the inadequate protections afforded to vulnerable people in care in relation to the Complaints Scheme and the reasons for this in the following parts of the Transcript, below:

Community-care packages have traditionally been case-managed packages of services for older people requiring residential care but wanting to stay in their home. Since July 1, all new community-care packages in Australia have become consumer directed, which means that, within an allocated budget, the older person will choose the services they want.

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