Letters

Ageing Minister's
26 Sep 08

Sick and tired of inexperienced or unsuitable ministers allocated as Ageing Minister...

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There is a crisis in aged care
27 Aug 08

I am a Recreation Activity Officer (RAS) at a (large) nursing home. This home has a mixture of hostel and nursing home accommodation. I work two 6.5hr days per week for $17 per hour (care service employee grade 2 + 3% negotiated in an AWA 2007). The management restructured all staff's working weeks to 6.5hr days around 3 yrs ago...

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Punished for speaking out...
23 Aug 08

As you will understand it is difficult for me to share my frustrating experiences working in aged care...I have been conditioned to expect to be punished for speaking out...

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Bullying tactics from management...
17 Aug 08

I am a registered nurse working in aged care. Since June 2004 I have worked for an organisation that has used bullying tactics from the highest level of management. This bullying has allowed residents to be bullied and their rights ignored...

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Retribution by "support staff" was swift...
09 Aug 08

I had an interesting question put to me not long back by a carer, what do I get paid an hour to provide respite?. I replied $20, he replied with, "where does the other $37 an hour go, paid for by the State government for me to go in the first place?"...

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Aged care facilities moved into the community
16 Jul 08

I would like to see all aged care facilities located with in kindergarten and child care facilities so they do not become forgotten...

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A break from doom and gloom
15 Jul 08

"The best good news stories are right under our noses..."

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"Surprise" visits?
13 Jul 08

One of many being short staffed and being told by management not to say that we are short staffed....

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More attention to end of life..
12 Jul 08

I feel that the difference between the amount of money spent on the first seven years of life and that on the last should be addressed.

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Government shame
06 Jul 08

If the government really knew what it was like to be worked like a horse for the said $16.20 per hour, they would have to feel shame.

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Personal Carer's Perspective
30 Jun 08

I have been a personal carer for several years now, and for the last few months working in nursing homes.

I care deeply for my residents and treat every one of them as I would my own grandparent and Iam dissappointed that many people believe that Personal Carers (PC's) are careless or abusive. I guess there are people like that out there, but given that where I work Iam pressured to carry out the ADL's with speed... (aim for 15 minutes/ resident), I am not surprised that residents are injured at times.

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Miriam's Story
16 Jun 08

My darling mother has been in a W.A. Nursing Home for just over 1 year, and yes I do have concerns about the aged care system.

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Hospital outrage in Central Highlands
08 Jun 08

MEMBERS of the Central Highlands community have again been meeting with consultants appointed to assess the feasibility of a multi-purpose service.

We found out something -- two of the residential aged-care licences allocated to Central Highlands and administered by Ouse District Hospital have been given away by the Department of Health and Human Services to a private residential aged-care facility in Hobart.

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"That damned buzzer"
07 Jun 08

I really just want to make a comment on buzzers. I noticed one of your questions of things to look out for was: ""How long does it take for staff to respond to the buzzer?""

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Staff/Resident Ratios
06 Jun 08

I have been browsing the internet to try to find information on staffing levels for dementia specific.  I was horrified to see there are no legal requirements, just 'adequate'.  What is 'adequate'?  I have had the responsibility of careing for 16 dementia specific residents, 9 high care with aggressive and challenging behaviours, and 9 low care.  I did regular  7.6 hour evening shifts, 5 nights a week, for 4 months, alone on the wing,  I repeatedly asked for assistance but was told it was a 1 staff wing.

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Pass me the OXYGEN...
11 Apr 08

With so many PCA's working in nursing homes and especially when there are PCA's IN CHARGE of wards (working as TEAM LEADERS) wouldn't you think that they would all be knowledgable in administering oxygen.

Well at the nursing home I work at apparently it is NOT the duty of a PCA to administer oxygen!!?? They are apparently not taught this in their course - if they actually have done one...

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"Misleading" complaints figures?
29 Mar 08

Uh oh. Poor Ms Elliot. The Minister has incurred the withering wrath of Aged & Community Services SA & NT chief executive Alan Graham.

Apparently, the Minister was "grossly negligent" in releasing the complaints report over Easter "without proper explanation"...

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Disheatend by age care and proprietors
27 Mar 08

You hear it and you see it you even stand up to it. But it still feels like it fall on deaf ears. I'm talking about the private sector as SRS. Yes the Department of Human Services govern them and yes Community Visitors(public advocate) keep watch.

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Aged care crisis: Lest we forget
27 Mar 08

Families are struggling to care for their older parents or grandparents. We need to act now before we are completely overwhelmed by the baby boomers who are just reaching the age where they will require more care. We must not forget our elderly...

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Not for profit organisations...
26 Mar 08

The care of the Aged has been off-loaded from well run government facilities to the private sector and so called Not for profit organisations...

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Nursing homes on show
25 Mar 08

FEDERAL Minister for Ageing Justine Elliot's statement that an extra 3000 inspections of nursing homes and police checks of employees will ensure the frail, aged and vulnerable will be protected is simply bureaucratic jabbering at its best (Courier Mail, Mar 24).

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Equal Pay
25 Mar 08

AS a registered nurse in an aged-care facility, I have noticed a significant increase in the complexity of the task in caring for residents over the past decade.

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Out of sight, out of mind?
22 Mar 08

SOCIETIES should be judged by how they look after the old, the young and the sick.

In Australia, the elderly have been out of sight, out of mind for too long.

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Take Heed - 2 Years in the Life of...
09 Mar 08

2005. Your loved ones dementia is deteriorating much further than first suspected and you discover that the public trustee has already taken financial control of your loved ones partner, who is also suffering dementia, without notification. 17 years of shared funds simply disappear, leaving one with close to $100,000 and the other with less than $20,000.

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Conflict of interest?
08 Mar 08

a friend of mine has her husband in a nursing home, (this was fairly recent), and it was undergoing accreditation. This lady's husband has been in the facility for 7 years, and this is the first time she has even seen an accreditation team through the nursing home (they're supposed to be accredited on avg. every 3 years, i thought).

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Acreditation and standards in a nursing home is a Joke
08 Mar 08

Nursing homes are governed by standards and acreditaion and have been for a number of years now. It costs a facility lots of money to gain accreditation.

  • So why are residents still being gotten out of bed and showered at 4.30 am and sat in the day room?
    why are residents only allowed 1-2 incontinence pads per day?
    why are residents clothes changed in the dinning room during the day?
    and why is the person who just took 20 residents to the tiolet preparing the food for all the residents..
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A while ago, but still VERY relevant...
08 Mar 08

I work in community services - a non-government incorporated body doing the impossible on a grant. In today's mail I was outraged to find the glossiest, most expensive useless claptrap from the Minister for Aged Care, a booklet for the Minister's Awards for Excellence.)

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Giving out medications
08 Mar 08

As a PCA I was told on one of my shifts to give the meds out via Webster packs. I said I was not comfortable with this at all. I have a lot of common sense and been around a long time and have trained as a Div 2 many years ago..but still I did not want to do this. Because I was basically begged to do this I did with trepidation and a lot of cross checking. The very next day I told the DON never to expect me to do this again and I never ever did. One evening shift an staff member did the meds at 4pm. It was discovered a short while later that this person had given the 4pm 6pm 8pm 10pm and anyother meds ALL AT 4pm!

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Who failed, and who decides?
08 Mar 08

Story, from a girlfriend, care assistant at a high/low care facility. Female resident, dying, vomiting. Unable to tolerate Maxolon by mouth, and documented thus over several days. Doctor declines to prescribe substitute.
A carer leaves cotside down, resident falls out of bed. More pain....

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Doctor's visit followup
08 Mar 08

My MIL was showing symptoms of flu but informed us that a doctor had been called and would visit her. After the 5th day, we approached the nursing staff who looked at the book and stated that a doctor had not been requested. We requested that one be called the next day.

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Assessments not at night?
07 Mar 08

Having just gone through accreditation recently at the facility I work in, I cannot understand how assessments by the accreditation team can be THOROUGHLY assessed in a time frame of generally 2 days from 8am to 5pm.

What about the evening and night shifts? Even though it could be said that morning shift is the busiest time, evening shift too can be a tremendously busy time.

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Lack of care lead to death of my mother
07 Mar 08

"I am writing in regard to the terrible lack of care at a facility which eventually lead to the death of my mother. "

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Where will I be when my mother gets to a stage of “needing a nursing home?”
04 Mar 08

I will do my best to keep her at home and look after her myself, hopefully with the help of her other four children!  Although those intentions are good, it may not be practical if her medical condition deteriorated to a point where we were unable to accommodate her needs.

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Miriam's story
04 Mar 08

My darling mother has been in a W.A. Nursing Home for just over 1 year, and yes I do have concerns about the aged care system. 

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Personal Carer's Perspective
04 Mar 08

I have been a personal carer for several years now, and for the last few months working in nursing homes.

I care deeply for my residents and treat every one of them as I would my own grandparent and Iam dissappointed that many people believe that Personal Carers (PC's) are careless or abusive. I guess there are people like that out there, but given that where Iwork Iam pressured to carry out the ADL's with speed... (aim for 15 minutes/ resident), I am not surprised that residents are injured at times.

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Arlene's Story
04 Mar 08

Both my grandmother's were residents of nursing homes in which they passed away. As well, my mother-in-law has just recently passed away earlier this year (2005).

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I would rather commit suicide than need the care of a nursing home
04 Mar 08

I am now in my mid 40s (a baby boomer) and for most of my working life have worked as a trained nurse...

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Lorraine's Story
04 Mar 08

"I am glad people are stating to take notice - it could be us one day."

"My dear mother-in-law passed away 18 months ago aged 92. I felt that I had to go every day to supervise her care. So many things happened, little things and big things in the end I became so exhausted just trying to keep on top of all the problems that would arise. Most of the staff are wonderful but understaffing is a real problem and there is often only one trained sister in the evening to up to 100 or more residents.

My mother in law had lots of falls and was often there for some time as the nurses rounds are only every few house through the evening and she seemed to manage to fall between checks. One morning I found her on the floor at 8 am. Never new how long she had been there. She had a dislocated shoulder.

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Doug's Story
04 Mar 08

"...changing conditions meant that carers did not always know what the situation was with care and medication..."

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When I die, who will look after my son?
04 Mar 08

I have a Brain Injured son in a Nursing Home who requires 24 hour care. He has no short term memory and is confined to a wheelchair. He has been in the current home for 6 years, and I can relay to you the times they have left him sitting on the toilet (forgotten about him), and he got impatient and tried to get up himself, and finished up on the floor.

Two years ago, he was taken outside by one of the residents and left out there in a 30c heat, when I arrived at 11am, I couldn't find him, and when I eventually found him, he was found outside in the hot sun, I brought him inside immediately, gave a shower to cool him down, and a drink for dehydration.

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MRSA aged care facilities
29 Feb 08

"...Could you please advise what the situation is concerning MRSA/golden staph in NSW/Australia Aged care facilities. My grandmother has recently been admitted to hospital where they swabbed a wound on her sacrum. It came back +ve for MRSA. At the same hospital in the isolation section, is another woman from the same facility with MRSA.

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Pass me the oxygen...
11 Feb 08

With so many PCA's working in nursing homes and especially when there are PCA's IN CHARGE of wards (working as TEAM LEADERS) wouldn't you think that they would all be knowledgable in administering oxygen.

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Good on the union
07 Feb 08

How refreshing to see the national president of a union write such a revelatory piece on aged care "Dignity Denied: Long term care and Canada's elderly" in Aged Care Crisis News and Media. A beautifully written article.

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Brighton Aged Care
07 Feb 08

What a story "Doctors criticised over aged home case"

How often does this phrase - "conflict of interest" - arise when aged care hits the news?...

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Shocked by what I witness on a near daily basis
19 Jan 08

I have two parents in aged care and am shocked by what I witness on a near daily basis.

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It has to be a joke, if it wasn't I would cry
06 Jan 08

I'd like to great you with a bright HI, but I can't. Every day I go to work knowing that all I am doing is attempting to satisfy the accreditation teams...

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Dept of Health and Ageing overrides Complaints Commissioner rulings?
15 Nov 07

Yes. That's right. This is how the "new beut" complaints investigation scheme operates - to my knowledge and experience so far - the scheme that came in after much fanfare after the granny rapes in Melb earlier this year:

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What I find with my unannounced visits
01 Sep 07

I'm looking at lodging a complaint against my mothers nursing home. I'm currently reading all that I can about doing it right to get the best outcome for my Mum. I would really like to see the investigators go to the Nursing Home unannounced so they can get a real picture of the place!!

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Poorly staffed...
24 Aug 07

I've worked in a couple of nursing homes. They are so poorly staffed and under funded.

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Urgency for Nursing Home Bed
19 Aug 07

My father has been in hospital for nearly 6 months. He was originally admitted for pneumonia but has had a number of illnesses in that time including renal failure so he now requires dialysis 3 times per week. I cannot drive him as I work/study and transport my two children to and from school , although I can step in to do it in an emergency.

He is in a rehabilitation hospital at the moment and I am being pressured to have him admitted to a nursing home. There are a number of problems with this.

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